Privacy Policy

WIND ATHLTX, LLC ("WIND," "we," "our," or "us") operates the website located at windathltx.com and provides fitness, recovery, and wellness services at our facility in Weston, Florida. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide Directly

• Name, email address, phone number, and mailing address
• Health and fitness information you voluntarily share
• Payment and billing information (processed via secure third-party providers)
• Messages, inquiries, and communications you send to us
• Membership registration and agreement data

b. Information Collected Automatically

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device identifiers and cookies
• General geographic location (city/region level)

c. Information from Third Parties

• Social media platforms (if you interact with our profiles or use social login)
• Payment processors and booking platforms
• Analytics and advertising partners

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, manage, and improve our services and facility
• To process memberships, bookings, and payments
• To communicate with you regarding your account, services, or inquiries
• To send marketing, promotional, and informational content (with your consent where required)
• To personalize your experience and recommend relevant services
• To comply with legal obligations and enforce our agreements
• To detect, prevent, and address fraud or security issues
• To analyze usage trends and improve our website and operations

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data. Types of cookies we use include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our site.
• Marketing Cookies: Used to deliver relevant advertisements.

You may control cookie preferences through your browser settings. Disabling certain cookies may affect functionality of our website.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Trusted vendors who assist with payments, communications, analytics, and operations, bound by confidentiality obligations.
• Legal Compliance: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate protections.
• Safety: To protect the rights, property, or safety of WIND, our members, or the public.
• With Your Consent: For any other purpose you explicitly authorize.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
• Data Portability: Request transfer of your data in a structured, machine-readable format.
• Restriction: Request restriction of processing in certain circumstances.

To exercise any of these rights, contact us at info@windathltx.com. We will respond within 30 days.

8. SMS and Text Message Communications

By providing your phone number and opting in, you consent to receive SMS/text messages from WIND ATHLTX, LLC regarding membership updates, appointment reminders, promotional offers, and general communications related to our services.

• Consent: Message and data rates may apply. By submitting your phone number through any form on our website, you agree to receive text messages from WIND ATHLTX. Consent is not a condition of purchase.
• Frequency: Message frequency varies based on your activity and preferences.
• Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. You will receive a confirmation message and no further texts will be sent.
• Help: Reply HELP to any message for assistance, or contact us directly at info@windathltx.com or (305) 389-4751.
• Carriers: Supported carriers include all major U.S. carriers. Carrier liability is not assumed for delayed or undelivered messages.
• No Sharing: We will not share your phone number or SMS consent with third parties for their own marketing purposes.

For questions about our SMS program, contact us at info@windathltx.com.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete it promptly. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Florida Privacy Rights

As a Florida-based business, we comply with applicable Florida privacy laws. Florida residents may have additional rights regarding their personal information. For information specific to your rights as a Florida resident, please contact us directly.

If you are a California resident, you may also have rights under the California Consumer Privacy Act (CCPA). Upon verified request, we will disclose the categories and specific pieces of personal information collected, the purposes for collection, and any third parties with whom information is shared.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: